THE NEW LAW WAS RECENTLY PASSED IN THE STATE OF CALIFORNIA

 

As of January 1, 2020 the California Assembly Bill 5, or AB5 took effect. AB5 was introduced by California Assemblywoman Lorena Gonzalez and was endorsed by Governor Gavin Newsom. It was approved by the California State Senate 29-11 on a party-line vote by the Assembly 56-15, and56-15 and signed by Governor Gavin Newsom on September 18th, 2019.

 

The new law entitles workers classified as employees to greater labor protections, such as minimum wage laws, sick leave, and unemployment and workers’ compensation benefits, which do not apply to independent contractors. Concerns over employee misclassification, especially in the gig economy, drove support for the bill. The new law passed here in California specifically affects freelancers and as a result, all Language Companies that hire freelance interpreters. 

 

Following the new AB5 law, Boostlingo has put out a statement to the public: 

“The Boostlingo Professional Interpreter Network (BPIN) does not directly contract interpreters – we do not hold 1 single any single interpreter 1099 contract. The BPIN consists of professional interpreter pools managed and maintained provided by a select group of authorized language service agencies that contract the interpreters who are available found and online in the BPIN network. That said, we do expect that all of these agencies clearly understand the implications or ramifications of the recent AB5 ruling and that they provide documented assurances to us that either: 

  1. a) they are currently not contracting any California based interpreters ( pls note: none of the agencies that we use working with Boostlingo are presently based in California at the moment) and/or that. 
  2. b) any California based interpreters that they may contract with can easily provide documented evidence of their sole proprietorship status and true freelance standing in accordance with the AB5 ruling. 

It is my understanding that most have simply opted not to contract with California based interpreters – this is a seriously sad outcome for California base professional linguists – but presently the reality on the ground.”

 

Additionally, the Boostlingo team is actively supported with language advocacy groups such as the JNCL-NCLIS ( the Joint National Committee for Languages and National Council for Languages and International Studies) and supports CoPTIC, (The Coalition of Practicing Translators & Interpreters of California who to try and help get seek better more informed legislation around this issue. We are hopeful that the California legislation will revisit and reconsider this sweeping reform in the ways it is already negatively impacting the livelihood of California Language professionals everywhere.  which in our estimation is its intention to try and assist the freelance economy was extremely shortsighted in scope and ended up only hurting the professional freelance interpreter community ( and other freelance economies) in California and by extension all CA based language agencies. CoPTIC, was formed by a group of professional, working interpreters and translators in the state of California concerned with defending the independence of language professionals. 

 

The Boostlingo wants to encourage everyone to contribute and assist however they can and support participants with the JNCL-NCLIS and with CoPTIC as they help shepherd’s strategic the AB5 policy and support interpreter advocacy to protect their independence of in their professions, it is not charitable or tax-deductible. It is much appreciated. If you would like to donate and/or support the autonomy of Interpreters & Translators please visit these links:

www.languagepolicy.org

 www.gofundme.com/f/support-the-autonomy-of-interpreters-amp-translators

SAN FRANCISCO, CA (December 23, 2019): Just in time for the holidays, the Boostlingo elves have made Christmas come a few days early this year! The Boostlingo team is excited to announce the release of Boostlingo Version 3.6, a whole new set of holiday features and enhancements that you’ve asked for from your wishlist. This new magical milestone will really make you happy this holiday season, starting with the new “Resource View”. 

 

One of our priorities for the release of Boostlingo Version 3.6 was to enhance our exclusive scheduling platform with the Resource View tab. Users can now see their entire team’s schedule in one view, find empty time slots, and fill them all based on a deeper set of filters to isolate that perfect resource. 

But, the Boostlingo elves didn’t stop in the workshop there. This release includes a few more enhancements including: 

  • Timezones- Timezone information is now displayed everywhere. From timezone change warnings and current timezone in the footer, time zones in your emails and messages, and for your appointments. Boostlingo now makes sure you never miss another appointment by ensuring your aware of what job is at what time, for the busy interpreter on the move. 
  • IVR Optimizations – We’ve smoothed it out! Your customers will spend less time navigating menus, and more time finding the perfect interpreter for their needs.  Our optimizations have shaved more than a minute from every IVR call through a much tighter menu experience.
  • AutoBroadcaster Priorities – This changes the logic for who you would prefer to invite to an appointment. 

 

“Happy Holidays from the Boostlingo workshop! We are excited for our users to start experiencing this new enhancement. So please, enjoy this special gift from us, to you! We know you are going to love what you see.” 

 

Users can now experience the new Boostlingo Version 3.6 on their computers or mobile apps once they login into their dashboard. Happy Holidays! 

About Boostlingo: Boostlingo is a language software and technology company based in San Francisco, California. Boostlingo is focused on defining the next generation of interpretation technology solutions. Boostlingo software is device agnostic, infinitely scalable and compliant across all common regulatory and security requirements. By providing access to interpretation delivery and management applications including On-Demand VRI, OPI, and On-Site scheduling services, Boostlingo intends to advance global access and support from the interpreter services community. Learn more about Boostlingo at www.boostlingo.com

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SAN FRANCISCO, CA (December 2019): The Boostlingo team is excited to announce the Boostlingo’s mobile app’s newest updates that recently came out following their big 3.5 release on November 4, 2019. During that release, Boostlingo announced 25 new features to their best in class OPI/VRI caller app, making it their biggest release to date. 

 

Now, another mobile app update has been released, and the Boostlingo team is can’t wait for users to start taking advantage of it. The Boostlingo team is excited to announce expense management for interpreters has arrived on their mobile applications. The newest update is available on iOS devices now and is coming soon to Androids. The newest update includes: 

 

Expenses Tab Added to the Navigation Menu: The Expenses Management screen will now be accessible for interpreters by access through the app menu. The screen will display appointments by two categories, with or without expenses. Only appointments that have not yet been invoiced will be displayed. The list of appointments will be searchable and filterable. Filters can be applied “With Expenses” or “Without Expenses” 

 

Appointment Expenses

Selecting an appointment in the Expense Management screen is now easier. It will open the appointment’s expense screen, this screen will display active expenses created by either an interpreter or LSC administrator. An interpreter user will have the ability to Add, Delete, and Edit expenses only that they have created.

 

Expense Form Has Been Added

Creating expenses will now be done in the appointment expense screen through an expense form. This form will also be displayed when an already existing expense is selected in the appointment. You can also attach your own document. 

 

“We are always excited to release new updates to our platform to give our users a better experience. From day one we’ve always been about helping language service companies and their interpreters scale their interpretation business quickly and efficiently. We know that these new enhancements will provide organization and productivity.” 

 

The new Boostlingo Web Version 3.5 and Boostlingo Mobile Version 1.10.0 are now available for all Boostlingo app users. 

About Boostlingo: Boostlingo is a language software and technology company based in San Francisco, California. Boostlingo is focused on defining the next generation of interpretation technology solutions. Boostlingo software is device agnostic, infinitely scalable and compliant across all common regulatory and security requirements. By providing access to interpretation delivery and management applications including On-Demand VRI, OPI, and On-Site scheduling services, Boostlingo intends to advance global access and support from the interpreter services community. Learn more about Boostlingo at www.boostlingo.com

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SAN FRANCISCO, CA (December 5, 2019): The Boostlingo team is excited to announce further enhancements that are set to be coming out following their big 3.5 release. On November 4, 2019 Boostlingo announced their biggest, and newest features to their best in class OPI/VRI caller app. Boostlingo released over 25 new features making the 3.5 the biggest release to date. 

The apps newest enhancements following the 3.5 release include: 

  1. Accounts can be exported to CSV – An export download button has been added under the listing of clients for LSC Administrators. This button will export a single CSV file of all clients with their account information. 
  2. QuickBooks enhancements:
  • Ability to customize labels and formatting in line item description
  • Reflecting Third Party Billing in the QB exports of account invoices
  • Use Line items for rates with QTY/Rate/Amount; populating Service Date

     3. Expense Management:

  • Ability to restrict interpreters from adding expenses. Administrators will now have the option to block interpreters from adding expenses to an appointment
  • Adding Fuel/Mileage expenses by Mile. Administrators and interpreters now have the option to enter Fuel/Mileage expense by Mile. Selecting expenses “By Mile” will display an editable “Distance” field. The “Amount” field will autofill total calculation based on Distance and Rate.

Additionally, the app has enabled executive summary reports to expand to show Top 10 clients for calls or appointments. Also, client names that requested an invoiced call is now displayed in the call section of Invoices and a warning has been added to “No Reply” email notifications to inform the receiver that responses to these automated emails will not be monitored. 

“We are thrilled to announce these new enhancements to the Boostlingo app. From day one we’ve always been about helping language service companies scale their interpretation business quickly and efficiently. We know that these new enhancements will provide that.” 

The new Boostlingo Web Version 3.5 and Boostlingo Mobile Version 1.10.0 are now available for all Boostlingo app users. 

About Boostlingo: Boostlingo is a language software and technology company based in San Francisco, California. Boostlingo is focused on defining the next generation of interpretation technology solutions. Boostlingo software is device agnostic, infinitely scalable and compliant across all common regulatory and security requirements. By providing access to interpretation delivery and management applications including On-Demand VRI, OPI, and On-Site scheduling services, Boostlingo intends to advance global access and support from the interpreter services community. Learn more about Boostlingo at www.boostlingo.com

SAN FRANCISCO, CA (November 7, 2019): On Monday, November 4, 2019, Boostlingo announced their biggest, and newest features to their best in class OPI/VRI caller app. Boostlingo is excited to announce over 25 new features that have been added, making this their biggest release to date. 

 

The app’s newest updates include: 

  • Requestor caller updates – Now, the caller can prioritize language policies and features that users have enabled or disabled for their individual client accounts simplifying the ability to make calls more efficiently.
  • Bulk appointment editor – Broadcasting, confirming, canceling and more can now be an action taken across multiple appointments in a series. 
  • List management – The new list of customization features helps keep you even more organized. 
  • Appointment labels customization – You can now tag your appointments so you can find them for invoices later or tag them as “non-billable”. Basically this enabled tagging feature allows you to find past or present appointments whenever you want. 
  • Manual Appointment Workflow Flexibility and Customization – This new feature makes it easy to manipulate any appointment’s incomplete or completed status. 
  • Invoice Direct from Appointment Option – You can now create an invoice directly from an appointment. 
  • Third-Party Billing at the Appointment Level – This simplifies invoicing by allowing third-party billing assignments at the time of creating an appointment if this is needed by your client. 

 

There are also new mobile updates that include: 

  • Call kit integration for IOS – Boostlingo now can guarantee that your team will NEVER miss a call.  Calls come in as a 100% native call and not first via the Boostlingo app. This will enable your team to work seamlessly. 
  • Mobile requestor caller update – Just like the web app, Boostlingo has updated and streamlined the Boostlingo Mobile app and ensured it to be just effective. 

 

“We’re beyond excited to release the newest updates to the Boostlingo app, Our hopes are  to make things, even more, easier and convenient for our users to help them work even more efficiently.” 

 

The new Boostlingo Web Version 3.5 and Boostlingo Mobile Version 1.10.0 are now available for all Boostlingo app users. 

About Boostlingo: Boostlingo is a language software and technology company based in San Francisco, California. Boostlingo is focused on defining the next generation of interpretation technology solutions. Boostlingo software is device agnostic, infinitely scalable and compliant across all common regulatory and security requirements. By providing access to interpretation delivery and management applications including On-Demand VRI, OPI, and On-Site scheduling services, Boostlingo intends to advance global access and support from the interpreter services community. Learn more about Boostlingo at www.boostlingo.com

Boostlingo Media Contact:

MEDIA
Dieter Runge
Boostlingo
San Francisco, CA 94105
Phone: (415) 604-8747
Email: [email protected]
Website: https://www.boostlingo.com

 

 

 

SAN FRANCISCO, CA (September 2019): CCHI (Certification Commission for Healthcare Interpreters) offers an independent, national, comprehensive certification program to medical interpreters of all languages since 2009. This year will be CCHI’s ten year anniversary, but it is the First National Healthcare Interpreter Certification Summit! The summit will be held all day on October 12, 2019 in Minneapolis, Minnesota at the Allina Commons. This year, Boostlingo is excited to be participating as a global sponsor.

 

Boostlingo, along with many other sponsors and participants will discuss current issues and “pain points” of the healthcare interpreting profession and industry. They will also discuss the challenges many healthcare professionals face when trying to provide meaningful language access to health care for patients with limited English proficiency. The goal of the summit is to collectively start mapping out paths for some mutually acceptable resolutions.

 

“As one of the global leading interpretation software systems, Boostlingo is thrilled to sponsor and discuss with other interpretation industry professionals the challenges many face in the healthcare industry when dealing with LEP patients,” says Caroline Remer from Boostlingo. “The Boostlingo team is excited to learn and grow with other industry professional during CCHI’s 2019 summit.” 

 

Online registration for this year’s summit is still open, but you can also participate virtually. The cost for each ticket is ten dollars. The Boostlingo teams hopes to see you there or virtually tuning in! 

 

For more information on this year CCHI’s summit please visit http://cchicertification.org/10-years/summit/

 

(San Francisco, CA) — Boostlingo has announced boostconnect™, the official Boostlingo developer resource and directory site. The integration support and resource site features a fully documented API and JS library. The boostconnect™ site was officially released on March 20th ahead of the next platform release, Boostlingo version 3.3. which is slated for March 25th.

“We are very excited to open up our API with the release of Boostlingo version 3.3, this is by far the most feature-rich and powerful version of Boostlingo to date” says Brian D’Agostino VP Products and Engineering at Boostlingo. “Through boostconnect™ language service companies and organizations that deploy Boostlingo will have the ultimate flexibility to deliver their services wherever their clients require.”

With boostconnect™ developers will be able to:

  • Integrate interpretation audio and video calls directly from a website or web portal!
  • Fully monitor, report on, set rates, invoice, and run interpretation activities through a robust platform.
  • Connect to and use the Boostlingo Professional Interpreter Network whenever required to scale quickly where additional interpreters support is needed.

The boostconnect™ developer toolkit and libraries will provide new innovative ways for Boostlingo partners, clients, and the broader industry to be connected with the Boostlingo universe.

This new API is open to all Boostlingo clients and end-users who register via the boostconnect™site.

For those Boostlingo clients with limited or no internal development resources, the Boostlingo professional services group are available for contracted API integration services.

More information on boostconnect™ can be found at https://www.boostlingo.com/developers/boostconnect/

About Boostlingo:

Boostlingo is a language software and technology company based in San Francisco, California. Boostlingo is focused on defining the next generation of interpretation technology solutions.

Boostlingo software is device agnostic, infinitely scalable and compliant across all common regulatory and security requirements. By providing access to interpretation delivery and management applications including On-Demand VRI, OPI, and On-Site scheduling services, Boostlingo intends to advance global access and support from the interpreter services community. Learn more about Boostlingo at www.boostlingo.com

Boostlingo Media Contact:

MEDIA
Dieter Runge
Boostlingo
San Francisco, CA 94105
Phone: (415) 604-8747
Email: [email protected]
Website: https://www.boostlingo.com

 

Boostlingo is partnering with City College of San Francisco’s Healthcare Interpreting Certificate Program to integrate remote interpreting into the curriculum and offer internships to healthcare interpreters in remote positions.

The two establishments have joined together in a meaningful partnership to support medical interpreters in becoming nationally certified healthcare interpreters.

FOR IMMEDIATE RELEASE

(San Francisco, CA and Washington, DC)—Boostlingo LLC and the Certification Commission for Healthcare Interpreters (CCHI) have begun a significant partnership this fall as a way of promoting the highest quality healthcare interpreting services nationwide. Boostlingo, acting as an innovative technology startup that has pioneered the implementation of a unified interpreting platform, is very excited to connect with CCHI to promote the cchi certification of medical interpreters.

Boostlingo is partnering with CCHI to promote the highest quality healthcare interpreting. Both CCHI and Boostlingo aid in the professional development of interpreters. While CCHI offers the only nationally recognized healthcare interpreter certification, Boostlingo promotes CCHI’s mission and offers its technology free to professional interpreters for them to be able to take assignments from the comfort of their own home.

Boostlingo is excited to work with CCHI in encouraging the professional development of healthcare interpreters. CCHI has certified more than 3800 interpreters since 2011 and is currently launching a campaign to develop a valid, bilingual test to measure cognitive interpreting skills that would be conducted from English to English (E to E) so that more diffuse languages can enjoy the benefits of nationally recognized certification

Please check out and SUPPORT CCHI’s E to E Campaign here: https://www.indiegogo.com/projects/interpreter-testing-revolution#/

http://cchicertification.org/etoe/

 

Boostlingo is proud to partner with CCHI and supports this campaign!

The two companies have come together to help language service organizations work more effectively, reports boostlingo.com.


FOR IMMEDIATE RELEASE

(San Francisco, CA and Boston, MA)–Boostlingo LLC and Smartcat on Tuesday announced a strategic technology partnership to help language service companies and organizations work more effectively between the two domains of translation and interpretation services. The two top cloud-based language platforms will team up to integrate and market their services and solutions for collaboration.

Companies produce more content every day and they want to disseminate it in many languages here and now in a few clicks. This is a huge boost and a challenge for the language service industry. New demands and needs appear as the scope of work rises.

Technology, talent, and efficient team & finance management are game changers. We will put them together to create the best-added value and experience for all stakeholders.This integration will make them feel at home with sophisticated technology. It will create the language service universe and a vibrant ecosystem where all parties can thrive. Customers will engage the best language professionals to team with and save their time and operating costs. Language professionals will find the most gratifying use for their skills, develop new talents, and use our advanced solutions to find inspiring projects.

“Boostlingo and Smartcat working together make perfect sense,” says Boostlingo co-founder and VP of Business Development Dieter Runge. “We both share a strong passion to provide our shared customers with the next generation of language tools and technologies to put them more in control of their operational costs and workflow challenges and in the ways that they can streamline their day- to-day operations. Our partnership with Smartcat will make it easier than ever for language industry professionals to collaborate seamlessly across these two platforms and pivot between the two distinctly different worlds of translation services and interpretation services with much greater efficacy.”

“We at Smartcat build a stress-free environment for customers and language professionals, that’s why we decided to team up with Boostlingo,” Arseniy Konov, Smartcat CMO, says. “This means helping users to build and manage translation teams and put the translation process on autopilot from a content source to payments. Together we will make the translation industry a better place for everyone.”

The teaming between the two SAAS platform innovators presents a formidable 1-2 punch of possibility for the two platform providers to take the idea of the collaborative TMS/IMS ecosystem to the next level and redefine the stress-free language services collaborative workflow environment.

About Boostlingo:

Boostlingo is a language software and technology company based in San Francisco, California. Boostlingo is focused on defining the next generation of interpretation technology solutions. Boostlingo software is device agnostic, infinitely scalable and compliant across all common regulatory and security requirements. By providing access to interpretation delivery and management applications including On-Demand VRI, OPI, and On-Site scheduling services, Boostlingo intends to advance global access and support from the interpreter services community. Learn more about Boostlingo at www.boostlingo.com

About Smartcat:

Smartcat connects linguists, companies, and agencies to streamline translations of any content into every language on demand. The platform puts your translation process on autopilot from content creation to payments.Smartcat provides a translation team management system with instant assignments and transparent progress tracking, an agency and freelancer marketplace with 200,000 vendors from around the world, powerful CAT tool without limitations on the number of users or resources used, and a payment automation solution for one-click payments to all vendors at once, wherever they are located. Learn more about Smartcat at smartcat.ai

Boostlingo Media Contact:

Dieter Runge

San Francisco, CA 94105 Telephone: (415) 604-8747 Email: [email protected]

Website: https://www.boostlingo.com